Last updated: February 2026
We collect information you provide directly — such as your name, email address, company name, and payment details when you create an account or subscribe. We also collect usage data including pages visited, features used, and specifications uploaded.
Your data is used to provide and improve our services, process transactions, communicate with you about your account, and ensure platform security. We never sell your personal data to third parties.
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We follow SOC 2 practices and store data in EU-based data centers. Uploaded specifications are processed securely and never shared with other customers.
You may access, correct, or delete your personal data at any time by contacting us. Under GDPR, you also have the right to data portability, restriction of processing, and to withdraw consent.
We use essential cookies required for the platform to function and analytics cookies (Google Analytics) to understand usage patterns. You can manage cookie preferences in your browser settings.
For privacy-related questions, contact us at privacy@oyster.ai.